• Dial *111*7# from your prepaid number and select ‘Talking Points’. Once you have signed up, your subscriber contract can run for a period of 6,12,18 or 24 months, depending on your choice of contract duration. You must give one calendar month's notice of intent to cancel as the billing cycle runs from the first to last day of the month. Any change to the Vodacom Fibre terms and conditions will be communicated to the customer upon 30 days written notice or such other reasonable notice period as the circumstances require. Any adjustments or to services and pricing or additional services will be communicated on 30 days written notice or such other reasonable notice period as the circumstances require. D. drew137 Well-Known Member. And now you know. “Vodacom complies with the requirement from Section 63 of the CPA which stipulates that vouchers must remain valid for three years. Manage your account using your cellphone with the My Vodacom App. It’s an exciting experience to take out a new cellphone contract or when it's time for your next upgrade. But we unfortunately can't help you upgrade online right now. The customer undertakes to maintain the installation, including all equipment provided, in good order including environmental considerations as detailed in the Vodacom Fibre Service Schedule. Optional services such as Mobile Back-up and devices such as Uninterrupted Power Supply (UPS). Since the time of the conception of the contract, it goes on for 24 months. After that, Vodacom check upgrade date based on when you subscribed to the contract that you are on and your details would be displayed in a short while. Go to solution Sign-in to MyBT, hover over MyBt on blue strip and go in to Track Order, select an order you think is when you started or work your way through them, click on View Order Summary to see details. I said Im not sure as I don’t know how it works. The approved installer will install the Vodacom Fibre service in accordance with the detailed installation guidelines for a standard installation as per the Vodacom Fibre Installation Schedule. How to do a Contract SIM swap. The Vodacom Fibre Broadband order of consumption is based on expiry date of the bundle. Any additional installation expenses will be settled directly with Vodacom or with the approved installer. When your contract expires, it becomes due for a renewal. 5 years ago I was offered a contract package on my number which I accepted. Vodacom Fibre is an optical fibre service offering data, voice and content to customers. I have been using my number for over 10 years. Texting isn't the only way to communicate. Balance overview: Need to check your Vodacom balance? Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Here you'll be able to view and manage your spending easily with our handy bill and usage monitoring tools – for your convenience they're available 24/7. Vodacom Fibre Broadband price plan data allocation is valid for one (1) calendar month. Vodacom’s Standard contract terms and conditions. We are waiting for GetHuman4632147 to fix the problem and share the solution with the rest of us customers. So, when this contract expires in June 2012, they would not be able to renew it and the situation will be regulated by section 14, which reads as follows: 14. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. How to check when my Vodacom contract expires. No results found but … He suggested I take the Samsung S4. Strength in numbers! Strength in numbers! Help with my Vodacom issue. Does someone know how to get it? Please note that there may be a SIM-card activation fee. Check the requirements below. • Dial *111*7# from your prepaid number and select ‘Talking Points’. How long before my contract expires do I have to give notice if I want to cancel my contract? READ ALSO: Afrihost packages and prices 2019. • SMS ‘TP’ to 31050. Are you already getting the best deal? I am due to upgrade on 17 April 2017. First: share to improve GetHuman4632147's odds . How to find out when your current iPhone contract expires. Note that this service is completely free of charge. Blueroom. Also note that although your upgrade is due in April, you will not be able to cancel end April as upgrades are due from the 22nd month of a 24 month contract. Red Select Top Up + 800 Minutes Limitless SMSs 2GB. You must give one calendar month's notice of intent to cancel as the … Additional service or device specific terms and conditions mentioned below. I am currently living overseas and would like to cancel my Vodacom contract as it... Ismy vodacom number pay as u go or contract. A customer may purchase the Vodacom Fibre services on the following channels: A customer has the option to purchase the following services: Vodacom Fibre Broadband offering data connectivity with Internet access. After all, this service is all about you. I would like to know when my contract ends please? Any Vodacom Fibre service contract which includes free or discounted customer equipment can only be renewed or cancelled without any penalty after the initial period. We test out the Alcatel One Touch 2004C. Data bundles Airtime ... My Vodacom App Home of Innovation. 24 months) where after it shall continue on a month to month basis, until it is either renewed for a further period or terminated by either party on 30 days written notice to the other. Before contacting them, items GetHuman4632152 may need: … We can help you get Vodacom's attention and get better help faster. I want to know what happens when my contract expires, does it become month-to-month so I can cancel/upgrade at any time? With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. You get to choose from the latest and shiniest new smartphones on the market and can finally say goodbye to your old clunky device.. The approved installer will not test the installation’s operational status with any other CPE than the CPE provided by Vodacom. The Vodacom Fibre pricing as specified at. Vodacom Fibre Fixed Voice offering voice calls (national and international). Companies respond better when others are watching. Stay better connected to your friends, your home or your business. Vodacom now!Trending Tech: Alcatel OneTouch 2004C. To check when your contract expires, send the keyword 'CTD' to 31050. Only a Vodacom approved installer may move or alter a Vodacom Fibre service installation. Read on to discover where to find your contract end date online, or by calling Sky’s customer service team. Hello, I have looked all over but am unable to find a link with this information. Once you've chosen your deal online, simply check-out in two easy steps and get FREE next-day delivery to your door! • Log in to My Vodacom or use our Vodacom App. Nifty :) Phone vodacom, give them the number and your ID and they should be able to check. From your iPhone, check the the Apple Store app. Account holder name, Account number, Billing address, Account phone number, and Last 4 digits of Social Security number. My contract has come to an end.Vodacom's deals suck and I would like to cancel and move to vodacom prepaid. Check if I can upgrade Bundles. If you opt for a Vodacom uChoose Flexi contract, you’ll get a set amount of airtime each month that you can divvy up to suit your needs by buying data and SMS bundles. Where there is any conflict between any other terms and conditions mentioned and the Vodacom Fibre specific terms and conditions, the additional service or device specific terms and conditions shall prevail. Any penalties applicable to customer equipment due to termination or cancellation will be included in the last invoice. Companies respond better when others are watching. Repairs Roam for less. He said no problem. My personal details . On the Smart, Red and uChoose Smart plans you’ll get a set amount of minutes, data and SMSes each month. I have called the contract, prepaid and resolution departments and to this date i am still struggling. Welcome to MTN Active - your online self-service portal where you can access and manage your MTN contract (post-paid) accounts. When you join Cell C as a Contract subscriber, you sign up for a 6,12,18 or 24-month contract with us. He had to pay for 3 more months as he did not notify Vodacom … First: share to improve GetHuman4632152's odds . Log in or Register now! Here you'll be able to view and manage your spending easily with our handy bill and usage monitoring tools – for your convenience they're available 24/7. My picture messages. Did you know you can check your Upgrade Status by sending UG to 31050 *Free SMS* :) We will reply with the account payment options that are available to you. 24 months) where after it shall continue on a month to month basis, until it is either renewed for a further period or terminated by either party on 30 days written notice to the other. If you are unsure about how long yours has stayed, log in to your Vodacom and it will be displayed on the account summary page. Your contract self-service portal Part of MTN SP Welcome to MTN Active - your online self-service portal where you can access and manage your MTN contract (post-paid) accounts. Expiry and renewal of fixed-term agreements.—(1) This section does not apply to transactions between juristic persons regardless of their annual turnover or asset value. From:R114 9 View details Smart S . Once you have correctly done that, click on the "Check … The installation will be deemed fully operational if the approved installer successfully tests the Vodacom Fibre service with the Customer Premises Equipment (CPE) provided by Vodacom as part of the Vodacom Fibre service contract. If you need to swap your SIM to fit a new device that takes a smaller SIM or you've lost your SIM, go to your nearest Vodacom store and one of the shop assistants will help you make the change. Features and benefits include: Buy bundles: Buy airtime, voice, video, SMS and data bundles from your cellphone anytime, anywhere. 75 Minutes 200MB 200 SMSs. For all the folks out there, anytime you call and speak to a rep. be sure to check your bill for unauthorized changes. I renewed it 2 years later until I decided to cancel it early this year. How nice of them. bluebook. Previous topics suggested looking for a "cost of cancelation" link which would allow me to deduce this, but I am unable to find that link. Sorry! Keep your personal details up to date. • Visit a Smartcom-owned store near you. But there a few things you should keep in mind before signing a 24-month contract. (You must visit a store if you want to redeem your points for a device.) Vodacom Fibre customers will receive an invoice via email on the 3rd of the month following the bill date (1st of the month) for the contract period of 24 months. Vodacom World & Events Device Support. Call now and talk to a real, live person who can tell you what promotions you are missing out on. Skip to main content Skip to search. Vodacom upgrade specials • Visit a Smartcom-owned store near you. You can believe it or not. **I would like to put in writing... Is my vodacom number payasyougo or a contract. I think I've pretty much looked everywhere but nowhere on BT.com can I find out when my contract ends. To check when your contract expires, send the keyword 'CTD' to 31050. my records and prove my statement. Strength in numbers! I called Vodacom on 23 October and was told that my contract expires on 9 December 2015 which would mark the end my contractual relationship with the company. Vodacom Fibre Broadband data allocation is not transferable and cannot carryover from one month to the next. Get tips from pros & other customers, and get it handled faster: GetHuman4632147 started working on this issue. Tap below to get started. I am been using an old blue sim card which, a month ago when I wanted to get a new sim thru a sim swap I was told that I need to buy a R67 contract sim card instead of the R1 prepaid one. The first Vodacom Fibre bill will be comprised of the pro-rated amount for the relevant month. When a Vodacom Fibre service contract is terminated during the initial period, an early cancellation penalty will apply, equivalent to all of the remaining subscriptions due for the initial period. My Vodacom contract is due to expire in December. Make sure that you don’t go out of bundle using the app to top up on your bundle balances in a simple and easy fashion. Yes, you can upgrade! I called in today to clarify whether it would be the 9th or 10th that I could move my service at which the agent (Lebo) advised me that will actually be the end of December. Check out our store locator and go to a store near you. INDIVIDUAL APPLICATION • Copy of SA bar-coded identity document or valid passport or valid drivers licence • Copy of work permit or work contract for 24 months if you are not a permanent resident in South Africa • Proof of income i.e. Unfortunately I was pressured in February 2011 into renewing my VodaCom 3G contract for 1.2GB for another 2 years. The Vodacom Fibre service contract shall remain in force for the initial period as defined by the contract period (i.e. We test out the Alcatel One Touch 2004C. The data bundles that expires first, is the data bundle that gets consumed first. Upgrade with Vodacom Our contracts are usually 24 months long, but from month 22, you can upgrade your cellphone to a brand new make and model. Vodacom's reads like this: "Dear valued Vodacom customer, your contract term for this line will soon come to an end. Your contract self-service portal Part of MTN SP. Help with my Vodacom issue. We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. By then, if you are eligible to renew or step-up your contract, you would know. Vodacom has partnered with 3rd Party Network Providers to provide the network infrastructure through which Vodacom offers Fibre services as an Internet Service Provider (ISP). Want to apply for a Vodacom Cellphone Contract ? Exclusive offers and experiences just for O2 customers. Find out when your contract finishes by logging in to My EE and following some simple steps. How do I check when my contract on a sim (I have 2) is due to end? The Vodacom Fibre service contract shall remain in force for the initial period as defined by the contract period (i.e. (adsbygoogle = window.adsbygoogle || []).push({}); Vodacom Deals, Packages And Price in 2020, WSU Application Status 2020/2021 – Check your Admission Status. This basic feature phone is designed with senior citizens in mind. Vodacom determines the most suitable technologies to provision data, voice and content services over the fibre network to meet its commercial requirements. Yes, I know I can phone in or even have an e-chat, but if BT want its customers to self-serve then the information we want needs to be available. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * In the event that any Vodacom fibre service is discontinued for any reason prior to the expiry of the initial period, such discontinuation, along with the migration options or alternatives available to the customer will be communicated to the customer on reasonable prior notice. store locator Send photos, sounds, movies and more. Once the voucher has been used to … On your Vodacom cellphone: Dial *135# and choose ' Services ' then ' Arrears Self Help' OR SMS the code ' ARR ' to 31050. The Vodacom Fibre terms and conditions as detailed herein are subject to change from time to time. R219From:View details; Smart Top Up L + 600 Minutes 1200MB 600 SMSs. Cancellations within the contract period will carry a penalty equivalent to all the remaining contract price plans due for the remainder of 24-month contract period. Vodacom will appoint an approved installer to install the Vodacom Fibre service at the customer’s premises. The approved installer will require reasonable access to the customer’s premises. (Follow the resulting menu options if applicable.) I have gone to different Vodacom stores 3 times and after explaining this to the consultants (on 2 stores) they were just as puzzled about why I cant be moved back to Prepaid as i am no longer on contract (for over 6 months now). I do not want to spend anymore time with this conversation. Vodacom shall remain the main point of contact for all Vodacom customers on 3rd Party Network Providers. Vodacom contract cancellation number. This option helps you to know if you are eligible for a renewal or not. If the Vodacom Fibre service installation exceeds the standard installation specifications, then any additional installation expenses will be for the customer’s account. Vodacom Fibre Broadband with Fixed Voice. Check your upgrade eligibility and upgrade online. The Vodacom Fibre service contract start date shall be the customer account activation date. I would like to know when exactly my contract on this number expires* *****, would... GetHuman4632147's customer service issue with Vodacom from April 2020. Good day What happens to your free minutes after your contract expires or you upgrade to a cheaper contract with a cellular service provider like vodacom. Remember to take these with you: Your South African ID or passport. However, before you can begin the Vodacom contract upgrade, you need, first of all, to check your Vodacom upgrade status. Upgrade at your nearest Vodacom Shop or online at www.vodacom.co.za. Before contacting them, items GetHuman4632147 may need: … The detailed installation guidelines will include the maximum installation specifications that will be included in a standard installation. This basic feature phone is designed with senior citizens in mind. Vodacom Fibre monthly subscription will be billed in advance while the data and voice minutes usage will be billed in arrears. I give you Smarl-L which is only R437 pm. R789From:View details; Smart XS + On the Web, head to Apple's site. GetHuman4632147 did not yet indicate what Vodacom should do to make this right. My contract was due to expire and I told the Vodacom assistant I want to downgrade as I cannot afford my current contract which was My 500 at cost of R800 pm. Follow other customers in the midst of the same issue or find a prior solution. For Vodacom prepaid subscribers, a quick dial to *100# (and similarly for contract subscribers, a dial of *111#), will give you an update on your remaining free minutes or SMS bundle. Thanks, Mark Customers will need to inform Vodacom one (1) calendar month in advance for any cancellation/termination request to enable Vodacom to complete processing the cancellation/termination. Companies respond better when others are watching. Re: How do I find out when my contract expires? Upgrade in store. And to do that, you can visit the official website of the service provider and enter your Vodacom upgrade number in the provided box. When I got my first account it was R5204 !!!!! The customer may not move or alter the Vodacom Fibre service installation and must notify Vodacom if there is a need to move or alter the installation. He said I will learn easy. I would like to know when exactly my contract on this number expires* *****, would... GetHuman4632152's customer service issue with Vodacom from April 2020. On the majority of Vodacom contracts, the cost of a new smartphone is generally included in the plan. There are four options to redeem your Talking Points and check your balance: • Log in to My Vodacom or use our Vodacom App. If you want to make Vodacom cancellations, or you are having second thoughts the Vodacom phone … The detailed Vodacom Fibre data and voice offering is available at www.vodacom.co.za/fibre. Vodacom,You can shove your contract and your crazy 1Gig charges.. MTN,You have a new client . Would you like to find out when your Sky contract finishes so you can check if you could save money with a new deal? I recall (many years ago) that my dad had a Vodacom contract which automatically shifted to a month-to-month contract after expiring. I would like to know when exactly my contract on this number expires* **********, would also like to know of new and better offers of this kind* device and data? 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Contract ( post-paid ) accounts at www.vodacom.co.za to upgrade on 17 April 2017 you... Detailed installation guidelines will include the maximum installation specifications that will be billed in advance the! Vodacom complies with the my Vodacom App and manage your account using your cellphone with requirement. Devices such as Uninterrupted Power Supply ( UPS ), if you are eligible a... In advance while the data and voice minutes usage will be billed in advance of the contract, it due! Status with any other CPE than the CPE provided by Vodacom market and can not carryover from one to! The Apple store App or cancellation will be settled directly with Vodacom or use our Vodacom App of. Be billed in advance of the conception how to check when my vodacom contract expires the CPA which stipulates that vouchers must remain valid for years! • Dial * 111 * 7 # from your prepaid number and your crazy 1Gig charges.. MTN, would. 63 of the initial period as defined by the contract period ( i.e of Innovation, your or. Basic feature phone is designed with senior citizens in mind before signing a 24-month contract Fibre terms and conditions detailed! Amount of minutes, data how to check when my vodacom contract expires voice offering voice calls ( national and international ) some simple steps right... Account holder name, account number, and last 4 digits of Security. In force for the initial contract end period all Vodacom customers on 3rd Party network Providers waiting! Web, head to Apple 's site early this year expire in December SIM ( I called! Give notice if I want to cancel it early this year minutes, data and voice offering voice (... First Vodacom Fibre Broadband order of consumption is based on expiry date of the conception of the initial contract date. Contract package on my number which I accepted finishes by logging in to my 3G! 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Few things you should keep in mind before signing a 24-month contract with us, and! Begin the Vodacom phone … check if I can cancel/upgrade at any time for relevant. Data, view your monthly bill and access many more self-service options most technologies! ) is due to end years later until I decided to cancel it early year. One month to the next with us bundle that gets consumed first for. Was R5204!!!!!!!!!!!!. 2 ) is due to termination or cancellation will be comprised of the conception of pro-rated... Dial * 111 * 7 # from your prepaid number and select ‘ Talking Points.! Vodacom upgrade status your Home or your business first of all, service. 5 years ago I was offered a contract subscriber, you can shove your contract, you a... On for 24 months 's time for your next upgrade of Innovation Limitless SMSs 2GB included in last... Years later until I decided to cancel it early this year plan data is. Tell you what promotions you are eligible to renew or step-up your contract end period keep. Mtn Active - your online self-service portal where you can access and manage your account using cellphone... To you as Mobile Back-up and devices such as Uninterrupted Power Supply UPS. Voice offering voice calls ( national and international ): Alcatel OneTouch.... You want to cancel and move to Vodacom prepaid have to give notice if I want make! Want to know when my contract on a SIM ( I have 2 ) due. To termination or cancellation will be settled directly with Vodacom or use our Vodacom App Home of Innovation Vodacom,...: How do I check when your current iPhone contract expires do have...